Struggling with inefficient heat pump performance in the Louisville area? Contact us for expert repairs, installations, and comprehensive maintenance. Ensure optimal comfort with our certified technicians.
Inconsistent Heating or Cooling? Restore Comfort with Expert Heat Pump Services
Is your heat pump short-cycling, failing to defrost during a freeze, or blowing lukewarm air when you need cooling the most in the humid Ohio Valley climate? When your system compromises your indoor comfort, you need immediate, professional intervention to restore efficiency and safety. Schedule your diagnostic or free installation estimate today to get your system running at peak performance.
Allegiance Heating & Air, LLC. provides comprehensive heat pump solutions for homeowners dealing with system failures or inefficiencies. Whether you are located in Louisville, New Albany, Jeffersonville, or surrounding communities like Floyds Knobs and Georgetown, our certified technicians arrive equipped to handle the unique demands of local weather patterns. From the biting chill of a Kentucky winter to the sweltering humidity of an Indiana summer, your heat pump is the engine of your home’s comfort, and we ensure it operates reliably.
We focus on delivering tangible results through:
Emergency repair services designed to identify and resolve mechanical failures on the same day.
High-efficiency system installations that reduce monthly utility loads while maintaining precise temperature control.
Flexible financing options that allow you to upgrade your HVAC infrastructure without immediate financial strain.
All services are performed by licensed professionals and backed by a satisfaction guarantee to ensure your long-term peace of mind.
Comprehensive Services from Diagnosis to Post-Installation Support
When you request service, you are looking for a definitive solution, not a temporary patch. Our approach to heat pump service is rooted in technical accuracy and a thorough understanding of thermodynamics. We handle the entire lifecycle of your equipment, from the initial troubleshooting of a malfunction to the commissioning of a brand-new high-efficiency unit.
Accurate Diagnostics and Repair
A heat pump is a complex piece of machinery that functions as both a heater and an air conditioner. When it fails, the root cause often lies deep within the refrigerant cycle or electrical controls. Our diagnostic process is exhaustive:
Refrigerant Charge Verification: We measure superheat and subcooling levels to ensure the system has the correct amount of refrigerant. Leaks or improper charging can lead to frozen coils or compressor failure.
Electrical Component Testing: Technicians inspect the start capacitor, contactor, and defrost control board. These components are frequent points of failure during the transition between heating and cooling seasons in areas like Clarksville and Charlestown.
Airflow Analysis: Restricted airflow causes the system to overwork. We inspect filters, blower motors, and ductwork integrity to ensure heat is distributed evenly throughout the home.
Reversing Valve Operation: The reversing valve is what switches your unit from A/C to heat. If this valve sticks, you are left with a system that only works in one mode. We test the solenoid and mechanical operation to ensure smooth transitions.
System Replacement and New Construction
If your system is beyond repair or you are building a new home in Greenville or Corydon, we provide full-service installation. This includes:
Manual J Load Calculations: We do not guess the size of your unit. We calculate the specific heat loss and heat gain of your structure to recommend the exact tonnage required.
Ductwork Modification: Older ductwork may not handle the airflow requirements of modern high-efficiency heat pumps. We assess and modify plenums and drops to eliminate static pressure issues.
Dual Fuel Configurations: For colder regions like Salem or Scottsburg, we can install dual fuel systems that pair an electric heat pump with a gas furnace, providing optimal efficiency regardless of how low the outside temperature drops.
Your Step-by-Step Guide to Heat Pump Installation
Understanding the installation timeline helps you prepare for the upgrade. We follow a strict protocol to ensure every installation meets manufacturer specifications and local building codes. This process protects the longevity of your investment and ensures your manufacturer warranty remains valid.
Pre-Installation Phase
First, our team conducts a site evaluation to determine the best location for the outdoor condenser and indoor air handler.
Next, we perform a load calculation to verify the equipment size matches your home's thermal envelope.
Then, we protect your property by laying down drop cloths and setting up safety zones around the work area.
Removal and Site Preparation
Technicians disconnect electrical high-voltage lines and control wiring from the existing unit.
We recover any existing refrigerant in accordance with EPA regulations to prevent environmental contamination.
The old equipment is removed and hauled away for proper recycling.
We inspect the pad or mounting bracket for the outdoor unit to ensure it is level and stable; if the ground has settled, we re-level the surface to prevent vibration noise.
System Installation
The new indoor coil and air handler are positioned and sealed to the existing supply and return plenums.
The outdoor heat pump unit is set in place, maintaining proper clearance from the structure to ensure adequate airflow.
Refrigerant lines (the lineset) are brazed using nitrogen purging to prevent oxidation inside the copper tubing, a critical step for system longevity.
High-voltage electrical wiring and low-voltage control wires are connected, including the installation of a new thermostat if required.
Commissioning and Testing
We perform a deep vacuum on the refrigerant lines to remove moisture and non-condensables.
The system is charged with the precise amount of refrigerant specified by the factory.
We test the system in both heating and cooling modes, verifying the temperature split (delta T) and checking the defrost cycle operation.
Finally, we walk you through the operation of your new thermostat and discuss maintenance requirements.
Deciding Between Heat Pump Repair or Replacement
Homeowners in Borden, Lanesville, and nearby areas often struggle with the decision to repair an aging unit or invest in a new one. Making the right financial choice depends on several technical and economic factors. We help you weigh the immediate costs against long-term savings.
When to Repair
The 50% Rule: If the cost of the repair is less than 50% of the value of the system, and the system is under 10 years old, repair is usually the prudent choice.
Warranty Coverage: If the compressor or parts are still under a manufacturer’s warranty, repair costs are significantly lower, making it a viable option.
Minor Component Failure: Issues with capacitors, contactors, or fan motors are routine and inexpensive fixes that can extend the life of the unit by several years.
When to Replace
Age of Equipment: Heat pumps in the Kentuckiana region generally last 12 to 15 years. If your unit is approaching or exceeding this age, efficiency degradation makes replacement more attractive.
Compressor Failure: The compressor is the heart of the system. Replacing a compressor on an out-of-warranty unit is labor-intensive and costly; the money is often better spent on a new system with a fresh warranty.
Refrigerant Type: Older units utilize R-22 refrigerant, which has been phased out. Repairs involving R-22 are prohibitively expensive due to scarcity. Upgrading to a system using R-410A or newer refrigerants is necessary for future serviceability.
Frequency of Breakdowns: If you have required repairs more than twice in the last two years, the system is likely unreliable. A new unit eliminates these recurring service call fees.
Navigating Local HVAC Regulations and Seasonal Tips
Operating a heat pump in the Ohio Valley requires attention to specific environmental factors and local regulations. Whether you live in Elizabeth, Fredericksburg, or Henryville, understanding these nuances ensures your system runs legally and efficiently.
Permitting and Inspections
Local Codes: Municipalities generally require permits for HVAC change-outs to ensure electrical safety and proper venting. We handle the permit application process for your specific city or county.
Electrical Standards: Modern heat pumps may require updated electrical disconnects or wire gauges. Our installations comply with the National Electrical Code (NEC) and local amendments found in jurisdictions like Louisville and Clarksville.
Utility Rebates and Incentives
Energy Efficiency: Many local utility providers offer rebates for upgrading to high-SEER (Seasonal Energy Efficiency Ratio) and high-HSPF (Heating Seasonal Performance Factor) heat pumps.
Tax Credits: Federal tax incentives often apply to heat pumps that meet specific energy criteria. We provide the necessary documentation to help you claim these benefits.
Seasonal Preparation
Winter Defrost Cycles: In freezing temperatures, your outdoor unit will frost over. The system periodically reverses to melt this ice (defrost mode), which may release steam. This is normal. However, if the unit remains encased in ice, it requires professional service.
Summer Humidity Control: Heat pumps are excellent dehumidifiers. During the humid summers in Austin, Bethlehem, and Bradford, ensure your fan is set to "Auto" rather than "On" to allow moisture to drain properly from the coil.
Vegetation Clearance: Keep shrubs and debris at least 24 inches away from the outdoor unit. This is vital in rural or wooded areas like Brooks and Buckner to prevent airflow restriction and overheating.
Why Choose Us? – Our Commitments to Quality & Care
Selecting a contractor involves trusting someone with the comfort and safety of your home. We distinguish ourselves through technical proficiency and a straightforward business model that prioritizes the customer's bottom line.
Technical Excellence
Our technicians undergo continuous training to stay current with the latest heat pump technologies, including inverter-driven compressors and communicating thermostats. This ensures we can service the most advanced systems in Central KY, Coxs Creek, and Crandall.
Transparent Pricing
We provide flat-rate pricing for repairs and detailed estimates for installations. You will never be surprised by hidden fees or overtime charges after the work is completed.
Respect for Your Home
From wearing shoe covers to cleaning up the workspace, we treat your property with respect. Whether we are working in a historic home in Crestwood or a new build in Depauw, we leave the site as clean as we found it.
Reliability
We understand that heating failures do not always happen during business hours. Our scheduling is flexible to accommodate your needs, ensuring you are not left in the cold in Glenview, Goshen, or Hardinsburg.
Take Control of Your Home Comfort
Do not let an unreliable heat pump dictate the temperature of your home. Whether you need a rapid repair to get through a cold snap or a complete system replacement to lower your energy bills, Allegiance Heating & Air, LLC. delivers the expertise you need. We serve a wide radius, including Harrods Creek, Hillview, La Grange, Marengo, Marysville, Memphis, Milltown, Mount Washington, New Middletown, Otisco, Paoli, Pewee Valley, Prospect, Ramsey, Simpsonville, and Taylorsville. Contact us now to schedule your service or request a consultation for a new high-efficiency heat pump system.
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At Allegiance Heating & Air, LLC, we provideprofessional HVAC maintenance and offer exclusive deals and discounts within our Service Club Membership to those in and around New Albany, IN. Members of Allegiance Heating & Air, LLC Service Club receive the following benefits:
"My heat pump went out and I had to call after hours. The technician (Garrett) was outstanding and thorough. He got my system up and working until Monday and gave me several options of units. Also took the time to explain the issue to my Home warranty company. I highly recommend this company."
Lisa L.
"Love Allegiance! Their technicians, in particular Benjamin, explain everything. Fast and thorough. A/C was out on a Sunday. Called Allegiance and within a few hours Benjamin arrived. Such a comfort as he was the one who last serviced our units. He quickly replaced part and cooling is restored!"
Robin M.
"Had Garrett out today to fix our AC. Fantastic tech. He showed up exactly when he said he would and kept us informed of what he was checking and what he found. Highly recommend!"
S J.
"Lucas with Allegiance showed up on time as promised, was professional and extremely patient and responsive with all my questions. He took care of the issue, and I feel he was trustworthy! He had us back to cool and comfortable on one of the hottest days of the year."
Whitney P.
"Lucas did a great job! Very professional and expedient. Explained the process very well and represented Allegiance as a truly professional and reputable company."
Robert L.
"Allegiance provides top-notch service at a reasonable price. Ask for Gilbert - you won’t be disappointed."