
When your heat pump stops working efficiently, it disrupts your daily comfort and frequently leads to a sharp increase in energy costs due to the system running constantly without result. Restore your home's temperature and efficiency by scheduling a professional repair today.
Homeowners in Floyds Knobs rely heavily on heat pumps because they handle both heating and cooling duties. When this dual-purpose system fails, you feel the impact immediately, regardless of the season. Whether you are dealing with a system that won’t switch modes or a unit that refuses to turn on, you need a solution that addresses the root cause rather than just treating the symptom. Allegiance Heating & Air, LLC. provides comprehensive diagnostics and repairs designed to get your system back up and running quickly.
All repairs are backed by a solid warranty with clear terms, ensuring your investment is protected long after the technician leaves your driveway.
A heat pump failure rarely happens at a convenient time. It often occurs during the first heat wave of summer or the deepest freeze of winter, right when the system is under the most stress. Waiting to address these issues can lead to compounding problems, such as compressor failure or burnt-out auxiliary heat strips.
Our service focuses on immediate intervention. We understand that in a climate like ours, a functioning HVAC system is a necessity, not a luxury. We prioritize service calls where the system is completely down or posing a safety risk. Our trucks are stocked with common parts, including capacitors, contactors, and refrigerant, to aim for a resolution on the first visit whenever possible.
We address a wide variety of heat pump malfunctions, including:

Heat pumps are more complex than standard air conditioners or furnaces because they contain components specifically designed for reversing refrigerant flow. A proper repair service goes beyond swapping out a broken part; it involves a holistic look at the system to ensure efficiency is restored.
When we arrive at your property in Floyds Knobs, we conduct a systematic review of the entire unit. This ensures that the repair we perform holds up against the demands of the weather.
The electrical system is the nervous system of your heat pump. We inspect all wiring and connections for signs of wear, overheating, or corrosion. This includes testing the starting capabilities of the compressor and the fan motors. We measure voltage and amperage to ensure components are drawing the correct amount of power. Loose connections are tightened, and compromised wires are replaced to prevent future failures.
The proper refrigerant charge is critical for a heat pump. If the levels are too low, the system struggles to absorb or release heat, driving up your electric bill. We use precision gauges to measure superheat and subcooling levels. If a leak is detected, we locate the source, repair the leak, and recharge the system to manufacturer specifications.
Even a perfectly functioning heat pump cannot heat or cool your home if the airflow is restricted. We inspect the blower motor, the air filter, and the visible ductwork. Blocked airflow is a common cause of the system freezing up or overheating. We ensure that the static pressure is within the design limits of your equipment.
The defrost cycle is essential during Indiana winters to keep the outdoor coil free of ice. We manually force the system into defrost mode to verify that the sensors and control board are operating correctly. We also test the solenoid on the reversing valve to ensure it engages and disengages crisply when switching between heating and cooling modes.
We believe in a structured approach to repair work. This minimizes guesswork and ensures you know exactly what is happening at every stage of the service call. Our process is designed to be efficient and respectful of your time and property.
One of the most difficult decisions a homeowner faces is knowing when to stop repairing an aging unit and when to invest in a new one. While our goal is always to repair your system if it is viable, there are times when replacement is the more financially sound choice.
Allegiance Heating & Air, LLC. helps you navigate this decision by providing honest assessments based on data, not sales quotas. We look at several factors to guide this decision.
Heat pumps typically last between 10 and 15 years. Because they run year-round—unlike a furnace that only runs in winter or an AC that only runs in summer—they accumulate wear and tear faster. If your unit is over 12 years old and requires a major repair, replacement is often recommended.
A common industry guideline is the "50% Rule." If the cost of the repair approaches 50% of the value of the system (or the cost of a new system), it is usually better to replace it. Investing significant money into an old asset often results in diminishing returns.
If you have required multiple repairs in the last two years, your system is likely becoming unreliable. The cost of frequent service calls adds up quickly, and the inconvenience of repeated failures can be stressful. A new system provides reliability and warranty protection.
Older heat pumps often have much lower SEER (cooling) and HSPF (heating) ratings than modern units. If your energy bills have been steadily climbing despite maintenance, your unit may have lost compression or efficiency. Upgrading to a modern system can sometimes offset the monthly payment through energy savings alone.
Operating a heat pump in Floyds Knobs requires attention to specific regional factors. Our climate features humid summers and winters that can drop well below freezing. This specific weather profile impacts how heat pumps should be maintained and repaired.
Standard heat pumps lose efficiency when temperatures drop near freezing. Many local homes utilize "dual fuel" or hybrid systems, where a gas furnace takes over when it gets too clear for the heat pump. During a repair, we check that the auxiliary heat strips or the secondary furnace engage correctly at the balance point. If your auxiliary heat is not working, your heat pump will run continuously without satisfying the thermostat during deep freezes.
In the summer, a heat pump acts as a dehumidifier. If the unit is short-cycling (turning on and off too quickly) due to an oversized compressor or a faulty sensor, it will cool the air without removing humidity. This leads to a clammy, uncomfortable indoor environment. We ensure your system runs long enough cycles to effectively pull moisture from the air.
Major repairs, such as replacing a compressor or the entire outdoor unit, may require compliance with local building codes. We handle the verification of necessary standards to ensure that all work performed on your property meets safety and environmental regulations. This includes the proper handling and disposal of refrigerants, which is federally regulated.
Your heating and cooling system is a significant investment in your home. Who you choose to repair it matters. We focus on technical proficiency and customer transparency to deliver a service experience that solves your problem without adding stress.
When your comfort is compromised, you need a partner who acts quickly and competently. We are dedicated to restoring your home’s temperature regulation with precision and care. Whether it is a minor electrical fix or a major component replacement, Allegiance Heating & Air, LLC. is prepared to handle the job.
Don't let a broken heat pump compromise your comfort or your wallet.
Contact Us Today to Schedule Your Heat Pump Repair
MAINTENANCE PLAN
ALLEGIANCE HEATING & AIR, LLC SERVICE CLUB
At Allegiance Heating & Air, LLC, we provideprofessional HVAC maintenance and offer exclusive deals and discounts within our Service Club Membership to those in and around New Albany, IN. Members of Allegiance Heating & Air, LLC Service Club receive the following benefits:


BENEFITS OF THE MANTEINANCE PLAN
One free cleaning on your A/C.
One free cleaning on your furnace.
Priority scheduling.
Free trip fee with service calls.
Reduced after-hours trip fees.
15% discount on parts and labor.
