
Is your home suddenly cold despite a running system, or are you noticing a spike in electrical bills indicating your auxiliary heat strips are stuck on? You may be dealing with a critical malfunction that requires professional attention immediately; contact us or inquire about our financing options to restore your home’s thermal regulation. When a heat pump fails in Greenville, IN, the discomfort is immediate, and the risk to your system’s longevity increases the longer it runs in a compromised state. We provide decisive, technically sound repairs to bring your HVAC system back online.
Our team is fully licensed, insured, and compliant with all local mechanical codes, backing every repair with industry-leading warranties and flexible financing options.
When you request service, you are looking for a resolution, not just a diagnosis. Our approach focuses on identifying the root cause of the failure rather than simply treating the symptom. A heat pump is a complex system that moves heat rather than generating it, relying on a delicate balance of pressure, airflow, and electrical signaling. When one component fails, it often triggers a cascade of inefficiencies.
Our comprehensive repair service covers the entire operational spectrum of your unit:

We have streamlined our repair workflow to minimize downtime and disruption to your household. The goal is to move from "broken" to "operational" with efficiency and technical precision. We do not use guesswork; we use data and diagnostic tools to validate every decision we make regarding your heating and cooling equipment.
Homeowners often face the difficult choice between repairing an existing unit or investing in a new system. This decision should be based on mathematical logic and the projected lifespan of the equipment, not emotional pressure. Heat pumps generally have a service life of 10 to 15 years, depending on maintenance history and usage intensity.
Consider the following factors when making your decision:
Operating a heat pump in this region requires specific attention to local climate conditions and regulations. The weather in Greenville, IN fluctuates drastically, with summers reaching into the 90s and winters dropping well below freezing. This wide variance puts immense strain on heat pumps, which run year-round unlike a furnace/AC combination.
In our region, winter temperatures frequently drop into the teens. As the outdoor unit extracts heat from the outside air, moisture in the air freezes onto the coils. A properly functioning heat pump must periodically enter a "defrost cycle" to melt this ice. If your system’s defrost board or sensors fail, the unit will turn into a block of ice, stopping all heat transfer and potentially crushing the fan blades. We specifically calibrate systems to handle the humidity and freezing temperatures typical of our local winters.
Local snowfall accumulation is a critical factor. Outdoor units must remain clear of deep snow drifts to function. If a unit is buried, it starves for air, causing the compressor to overheat and fail. We advise on proper clearance and can adjust the installation height of units or install snow legs/stands to ensure they remain above the average snow line for the area.
Repair work usually does not require a permit, but major component replacements or system change-outs do. We handle all interactions with local code enforcement to ensure your system complies with municipal safety standards. Additionally, local utility providers often have specific requirements for energy efficiency. We stay updated on these regulations to ensure your system meets the necessary criteria for safe and efficient operation within the local grid infrastructure.
Choosing a service provider is a decision that impacts your comfort, safety, and wallet. We differentiate ourselves through technical rigor and an unyielding commitment to doing the job right. We do not incentivize our technicians to upsell unnecessary products; their primary metric of success is the resolution of your heating issue.
Our team undergoes continuous training to stay ahead of heat pump technology, including inverter-driven compressors and communicating systems. We understand the physics of thermodynamics and the intricacies of high-voltage electrical circuits. This expertise allows us to troubleshoot problems that other companies might miss or misdiagnose.
We also prioritize respect for your property. Technicians use drop cloths, wear shoe covers, and leave the work area cleaner than they found it. We believe that professional service extends beyond the wrench turn; it encompasses the entire customer experience from the initial phone call to the final system test. When you choose us, you are choosing a partner dedicated to the long-term performance of your HVAC infrastructure.
A broken heat pump is an emergency that disrupts your life and endangers your home’s plumbing during freezing weather. Do not settle for delays or vague diagnostic guesswork. You need a team that understands the specific demands of the Greenville, IN climate and possesses the technical capability to resolve complex HVAC issues immediately.
We are ready to deploy the resources necessary to get your heat running again. Whether it is a simple capacitor replacement or a complex refrigerant repair, we have the skills and parts to handle it.
Secure your appointment now to ensure your home remains warm and safe — contact us today.
MAINTENANCE PLAN
ALLEGIANCE HEATING & AIR, LLC SERVICE CLUB
At Allegiance Heating & Air, LLC, we provideprofessional HVAC maintenance and offer exclusive deals and discounts within our Service Club Membership to those in and around New Albany, IN. Members of Allegiance Heating & Air, LLC Service Club receive the following benefits:


BENEFITS OF THE MANTEINANCE PLAN
One free cleaning on your A/C.
One free cleaning on your furnace.
Priority scheduling.
Free trip fee with service calls.
Reduced after-hours trip fees.
15% discount on parts and labor.
